Patient and Visitor Guide

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Visitation

Sierra Kings Health Care District has a liberal visitation policy to encourage family and friends to be with their loved ones while they are in our care. Please help us continue this practice by acknowledging the care needs and visitation rights of other patients. Those visiting patients in semiprivate rooms should be respectful of both patients by:

  • Not overcrowding the room with visitors.
  • Keeping conversations at low volume.
  • Turning off overhead lights and TVs at reasonable evening hours.

Check at the nursing station for unit-specific hours. If you have concerns, please speak with a caregiver.

Customer Relations

If you should have any issues, please contact your caregiver immediately. Should you have questions about the hospital, comments about care or suggestions for service improvement, we encourage you to contact hospital administration (559) 638-8155

Parking

Patient and visitor parking spaces are designated with white lines. Please do not park in spaces designated as Physician Parking.

Cell Phones and Telephones

Cell phones may be used in most areas of the hospital. Cell phones may not be used in areas using sensitive equipment (emergency room, surgery and recovery rooms).

We encourage you to respect the privacy of patients by taking your call away from highly populated areas such as the waiting room. Most patient rooms have telephones for patient use.

Smoking

Smoking is restricted to signed, designated areas only. Smoking is not permitted inside or next to buildings.

Front Lobby Information Desk

Staff members and volunteers at our hospital front lobby desks are happy to help you find a room or a patient or assist you in any way they can. Please feel free to ask.

Food and Drink

Please do not eat or drink anywhere but in the cafeteria.